Accommodation Request Process

Disability Support Services (DSS) provides reasonable accommodations to individuals with disabilities to provide equal access to programs, services, and activities of the University. In order to receive accommodations at ECU, students must self-identify to DSS and engage in the interactive process.

What is the Interactive Process?

The interactive process occurs when DSS engages with students with disabilities to determine accommodations. This process requires input from both the student and DSS for the process to be effective.

  1. Submit a Request for Accommodations
  2. Meet with the DSS Team
    • Once a request is received, the student will be invited to schedule a meeting with a DSS staff member. The purpose of the meeting is to ensure our office understands the students’ requests and needs. DSS will discuss the impact of the student’s disability, the accommodation(s) requested, and any additional questions the student may have.
  3. DSS Reviews the Request and Makes a Determination
    • The accommodation request will be reviewed by DSS. This process may take 2-3 weeks depending on a number of factors, but is usually completed within a few days. If any additional information is required, then DSS will notify the student as soon as possible.
  4. After the Determination
    • The student will be notified once the review has been completed. Students will also be provided information about the next steps. If an accommodation is supported, then steps will include coaching on how to use and implement accommodations. If an accommodations cannot be supported, then a rationale will be provided, and students may schedule time to further discuss the determination.